Delivery and Returns

Sayco Pty Ltd uses Australia Post as its primary delivery mechanism. This ensures that your goods can be tracked and you can receive notification of delivery times. You can nominate to use your own courier pickup. Please be advised the pick up address is listed on the Invoice that you will receive via email.

Sayco Pty Ltd accepts returns of unopened merchandise returned in its original re-sellable condition within 30 days of purchase. If an item is damaged, lost or incorrectly delivered, claims must be made within 7 days of receipt. Shipping and handling costs are not refundable. Due to health and safety concerns, Profem Inc cannot accept returns of used items. A restocking fee of 25% is applied for incorrectly ordered items.

Submit a request to return merchandise to [email protected] before returning your item to us. Please carefully pack all items to be returned in their original packaging. Sayco Pty Ltd is not responsible for shipping costs or damage on returned items. Please be advised that packages sent by standard Australia Post may not be able to be tracked to ensure delivery. We recommend that you use a delivery method that can be tracked and or insured. Sayco cannot provide credit for a return until we have received the returned item.